rabajie Frequently Asked Questions

rabajie accepts your Bangladesh National Identity Card (NID) as the primary verification document. Alternatively, a valid passport is accepted. In cases where neither is available, a birth certificate combined with a secondary photo ID may be submitted. Documents must be clearly readable, unaltered, and not expired. Verification is typically completed within 24 hours of submission.

Click the 'Forgot Password' link on the rabajie login page and enter your registered mobile number. A one-time password (OTP) will be sent to that number via SMS. Enter the OTP on the verification screen, then create a new password. The entire process takes under two minutes. If you do not receive the OTP within two minutes, contact the 24/7 live chat support team for immediate assistance.

No. rabajie permits only one account per person. Duplicate accounts are detected automatically during KYC verification and will be closed, with any balances forfeited in accordance with the Terms and Conditions. If you believe your account has been incorrectly flagged as a duplicate, contact the support team with your NID to resolve the matter.

To permanently close your rabajie account, contact the 24/7 live chat support team and request account closure. Any remaining balance will be withdrawn to your verified payment method before closure is processed. Note that if the reason for closure is gambling-related harm, the self-exclusion option under Responsible Gaming settings may be a more appropriate and protective choice — it prevents re-registration for a chosen period.

To place a cricket bet on rabajie, log in to your account, navigate to the Sports section, and select Cricket. Browse available matches — including BPL, IPL, T20 World Cup, Test matches, and Bangladesh Tigers fixtures — and click on a market (for example, match winner, top batsman, total sixes) to view the odds. Enter your stake, review the potential payout, and confirm the bet. Bets on live matches can be placed in real time via the Live Betting tab.

rabajie offers a wide range of cricket betting markets, including match winner, series winner, top batsman, top bowler, total runs scored, number of sixes, method of first dismissal, player of the match, and live in-play markets updated ball by ball. For BPL and IPL tournaments, special tournament-level markets such as tournament winner and leading run-scorer are also available throughout the competition.

Yes. The rabajie platform is fully optimised for mobile play on both Android and iOS devices without requiring a separate app download. All slot games, live casino tables, and sports betting markets load directly in your mobile browser. The interface automatically adjusts to your screen size. For the best mobile experience, use an up-to-date version of Chrome or Safari and a stable internet connection.

The RTP of each slot game on rabajie varies by game title and is set by the game's developer — studios such as Pragmatic Play, NetEnt, and Microgaming publish the RTP for each title. Most slots on the platform carry an RTP between 94% and 97%. You can find the specific RTP for any slot game in its in-game information or rules section, typically accessible via the game menu before you begin play.

All games on rabajie use certified Random Number Generator (RNG) technology supplied by reputable third-party game developers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. RNG certification means game outcomes are statistically random and cannot be manipulated by the platform or the player. rabajie operates as a fair play certified platform with SSL encryption protecting all player data and transactions.

rabajie operates as a safe and reliable platform for Bangladesh players, using 256-bit SSL encryption to protect all data transmissions and financial transactions. Player account details, payment information, and personal data are stored securely and never shared with unauthorised third parties. All games are supplied by certified third-party developers with independently verified RNG systems, ensuring fair play outcomes on every bet and spin.

Online gambling regulations in Bangladesh are a matter each player should consider based on their own legal understanding and circumstances. rabajie does not make specific claims about licensing or regulatory approval from Bangladesh government bodies. The platform operates with SSL encryption, fair play certification, and responsible gaming standards. Players are encouraged to familiarise themselves with applicable local rules before registering.

The minimum age to register and play on rabajie is 18 years. This applies to all products — sports betting, live casino, slots, and all other games. Age is verified during the mandatory KYC process, and any account found to belong to a person under 18 will be closed immediately with all funds returned. rabajie is strictly an 18+ platform and takes underage gambling prevention extremely seriously.

To self-exclude from rabajie, go to Account Settings, select Responsible Gaming, then choose Self-Exclusion and your preferred duration — options range from 6 months up to permanent exclusion. Your account is locked immediately, all marketing is suspended, and re-registration is blocked for the duration. Alternatively, contact the 24/7 live chat support team to activate self-exclusion on your behalf within minutes. Self-exclusion cannot be reversed before the chosen period ends.

The fastest way to contact rabajie support is via the 24/7 live chat, available on every page of the platform. Average live chat response time is 2 to 5 minutes. You can also reach the team by email at support@rabajie for non-urgent enquiries. The support team handles account issues, payment queries, bonus questions, responsible gaming requests, and technical problems around the clock, including on public holidays in Bangladesh.